Ten Minute Trainer: The Customer Service Challenge Experience: Build Loyalty Through Every Interaction
- The New York State Broadcasters Association
- 8 hours ago
- 1 min read
Every conversation, every email, every follow-up — it all adds up to your customer experience. From first impressions to long-term relationships, this 5-day challenge will help you see your business through your customers’ eyes and turn ordinary interactions into extraordinary loyalty.
Join the Ten-Minute Trainer on October 13–19 for the Customer Experience Challenge, a guided learning series designed for sales, service, and management professionals who want to elevate the way they serve and retain customers.
How It Works: Watch 2 short videos each day, and each video focuses on a specific part of the customer journey — from communication and empathy to follow-up and loyalty building.
Complete the end of week quiz, and earn your certificate of completion at the end of the week by finishing all activities.
This service is offered free of charge to NYSBA members in good standing.
You can get more information and register here.
